{"id":16246757,"date":"2022-06-29T13:29:10","date_gmt":"2022-06-29T13:29:10","guid":{"rendered":"https:\/\/icebarnindy.com\/?page_id=16246757"},"modified":"2022-07-19T14:21:25","modified_gmt":"2022-07-19T14:21:25","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/icebarnindy.com\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;48px||48px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.17.4&#8243; width_tablet=&#8221;90%&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;off|tablet&#8221; max_width_tablet=&#8221;90%&#8221; max_width_phone=&#8221;90%&#8221; max_width_last_edited=&#8221;off|tablet&#8221; custom_margin=&#8221;|auto|32px|auto||&#8221; 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global_colors_info=&#8221;{}&#8221;]Interested in renting our facility? <span style=\"color: #fa7200;\">Contact Us Today<\/span>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/icebarnindy.com\/wp-content\/uploads\/2022\/05\/industrial-103-2.png&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;100px&#8221; max_width_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;-28px|||98px|false|false&#8221; custom_margin_tablet=&#8221;-37px|||0px|false|false&#8221; custom_margin_phone=&#8221;-33px|||0px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; module_alignment_tablet=&#8221;&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; 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How long do I have to withdraw?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Players may cancel a booking up to 72 hours before the session starts.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"I want to sign up for the package\\\/sessions, but I have to miss a session&#8230; can I have make-up sessions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>NO. If you miss a session, you do not receive any make-up sessions.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"I would like to sign up for a clinic, but I have to miss a session. May I pay for only the sessions I attend and still get the package pricing?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No. However, if we have an Individual Session purchase option available for that event, you may sign up for individual sessions, but otherwise &#8211; no. We do not break open packages, nor offer refunds for missed classes\\\/ice sessions.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Refunds\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Unless Ice Barn cancels your session &#8211; we are unable to offer refunds for any reason.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"When can I book into a class or clinic on the Self-Service site?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Players may book into a session up to 3 hours before the session starts.<\\\/p>\\n\"}}]}<\/script><div class=\"dipi-faq-entry\" data-entry-number=\"0\">\r\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">&#x4f;<\/i>\r\n                                    <i class=\"dipi-faq-icon-closed\">&#x50;<\/i><span>I booked into a class but might want to cancel. How long do I have to withdraw?<\/span><\/div>\r\n                        <div class=\"dipi-faq-content\"><p>Players may cancel a booking up to 72 hours before the session starts.<\/p>\n<\/div>\r\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\r\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">&#x4f;<\/i>\r\n                                    <i class=\"dipi-faq-icon-closed\">&#x50;<\/i><span>I want to sign up for the package\/sessions, but I have to miss a session&#8230; can I have make-up sessions?<\/span><\/div>\r\n                        <div class=\"dipi-faq-content\"><p>NO. If you miss a session, you do not receive any make-up sessions.<\/p>\n<\/div>\r\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"2\">\r\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">&#x4f;<\/i>\r\n                                    <i class=\"dipi-faq-icon-closed\">&#x50;<\/i><span>I would like to sign up for a clinic, but I have to miss a session. May I pay for only the sessions I attend and still get the package pricing?<\/span><\/div>\r\n                        <div class=\"dipi-faq-content\"><p>No. However, if we have an Individual Session purchase option available for that event, you may sign up for individual sessions, but otherwise &#8211; no. We do not break open packages, nor offer refunds for missed classes\/ice sessions.<\/p>\n<\/div>\r\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"3\">\r\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">&#x4f;<\/i>\r\n                                    <i class=\"dipi-faq-icon-closed\">&#x50;<\/i><span>Refunds<\/span><\/div>\r\n                        <div class=\"dipi-faq-content\"><p>Unless Ice Barn cancels your session &#8211; we are unable to offer refunds for any reason.<\/p>\n<\/div>\r\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"4\">\r\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">&#x4f;<\/i>\r\n                                    <i class=\"dipi-faq-icon-closed\">&#x50;<\/i><span>When can I book into a class or clinic on the Self-Service site?<\/span><\/div>\r\n                        <div class=\"dipi-faq-content\"><p>Players may book into a session up to 3 hours before the session starts.<\/p>\n<\/div>\r\n                    <\/div>\r\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_module dipi_faq dipi_faq_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\r\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":false,\"mainEntity\":[]}<\/script>\r\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_module dipi_faq dipi_faq_2\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\r\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":false,\"mainEntity\":[]}<\/script>\r\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Interested in renting our facility? Contact [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions - Ice Barn Indy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/icebarnindy.com\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Ice Barn Indy\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked QuestionsAnswers to Question about Booking Time, Canceling or RefundsInterested in renting our facility? 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