Frequently Asked Questions
Answers to Question about Booking Time, Canceling or Refunds
Players may cancel a booking up to 72 hours before the session starts.
NO. If you miss a session, you do not receive any make-up sessions.
No. However, if we have an Individual Session purchase option available for that event, you may sign up for individual sessions, but otherwise – no. We do not break open packages, nor offer refunds for missed classes/ice sessions.
Unless Ice Barn cancels your session – we are unable to offer refunds for any reason.
Players may book into a session up to 3 hours before the session starts.